MIGRAVISAS

Privacy Policy

Last updated 7 November 2026

This policy explains what personal information MIGRAVISAS collects through this website, how we use it, and the choices you have. We follow the Australian Privacy Principles and, because we work with Spanish and European authorities, the EU General Data Protection Regulation (GDPR) and Spain’s data protection law.

Who we are

MIGRAVISAS® (ABN 85 340 865 427), a trade mark registered with IP Australia, is run by Bo Saldana, Gestor Administrativo Colegiado. We are responsible for the personal information collected through migravisas.com.au. For any privacy question or request, email info@migravisas.com.

What we collect

• When you browse: our hosting provider, Netlify, automatically records technical information such as your IP address, browser type and the pages you request. This is used to keep the site secure and working.
• When you email us: your name, email address and anything you choose to tell us about your situation.
• When you book a chat: bookings are made on HubSpot’s booking page. HubSpot collects your name, email and any details you enter, and processes them on our behalf.
• When you become a client: the documents and information needed for your application. This is covered by your separate client agreement.

Immigration matters can involve sensitive information, such as health, criminal record or family details. We only collect it when it’s needed for your application and with your consent.

How we use it

• To reply to your enquiry and arrange a chat.
• To give you advice and prepare and lodge your applications, if you engage us.
• To meet our legal and professional obligations in Spain and Australia.
• To keep this website secure.

We never sell your information, and we don’t send marketing emails unless you’ve asked to receive them.

Our legal bases (GDPR)

We process your information to take steps you request before an engagement and to perform our contract with you, to comply with legal obligations, for our legitimate interest in running a secure website, and with your consent where required (for example, for sensitive information or analytics cookies). You can withdraw consent at any time.

Who we share it with

• Service providers that help us run the business: Netlify (website hosting), HubSpot (bookings), our email provider, and Google Fonts (when a page loads, your browser connects to Google to fetch the fonts, which shares your IP address with Google).
• With your agreement, people involved in your case: sworn translators, our partner tax adviser, and the Spanish authorities when we lodge your application.
• Where the law requires it.

Information sent overseas

Because we work between Australia and Spain, your information may be stored or processed in Australia, Spain, other EU countries and the United States, where some of our service providers are based. We take reasonable steps to make sure it’s protected to the standard required by Australian and EU law.

Cookies

We explain what we store in your browser, and how to change your choice, in our Cookies Guide.

How long we keep it

We keep information only as long as we need it. Enquiries that don’t lead to an engagement are deleted within two years. Client files are kept for as long as Spanish and Australian professional and legal rules require.

Keeping it secure

This website uses HTTPS encryption, and we limit access to your information to the people who need it to help you. No system is completely secure, so please don’t send highly sensitive documents by email unless we’ve agreed how.

Your rights

• Everyone: you can ask to see the information we hold about you and ask us to correct it.
• In the EU and Spain you can also ask us to delete it, restrict or object to how we use it, or give you a copy to take elsewhere, and you can withdraw consent at any time.

Email info@migravisas.com and we’ll respond within 30 days. If you’re not satisfied, you can complain to the Office of the Australian Information Commissioner (oaic.gov.au) or Spain’s data protection authority, the AEPD (aepd.es).

Changes to this policy

We’ll update this page if anything changes and show the date at the top.